FAQ's

Find answers to common questions about our tours, rentals, booking process, and what to expect on the water.

Yacht Club Experiences
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FAQs

Answers to Common Questions

Find quick answers to the most asked questions so you can plan your experience with ease and confidence.

What to Expect?

Safe and fun experience, with water and light snacks provided.  Coolers available for use, just let us know.

Where to Find Us?

Cape Harbour Marina, behind Rum Runners:
5848 Cape Harbour Dr., Cape Coral, FL 33914

Tarpoon Point
6179 Black Marlin Lane, Cape Coral, FL 33914

Punta Rassa Boat Ramp
20 Sanibel Causeway, Fort Myers, FL 33908

Sanibel Boat Ramp
888 Sextant Dr, Sanibel, FL 33957

What should I bring?
  • Bathing suit on and ready under your clothes
  • Dry towels and a change of dry clothes or layers for the ride home.
  • For daytime experiences – UPF protective clothing and a light jacket or sweat shirt for the start of the day or if the wind comes up. 
  • Non-aerosol reef-safe sunscreen (active ingredients should include non-nano zinc oxide and titanium dioxide – such as that used in mineral-based sunblock. Bad for the reef chemicals are octinoxate and oxybenzone or nanoparticles and microplastics).  Please apply before boarding the boat giving it time to be absorbed.   Travel + Leisure magazine did a recent comparison in 2023 and this may provide some assistance in securing the right sunscreen before you travel.
  • For Night Experiences – warm jacket and additional layers as you will not have the sun to warm you 
  • If you experience motion sickness, you are encouraged to consult with your doctor and if approved, to use a relief agent such as Dramamine, Bonine, or other brand product well in advance of the tour following the instructions for use by the manufacturer.  Sea-Bands are a non-drug option as well and are available at a local pharmacy.  Our fast and open-air boat will reduce the sideways motion that larger boats experience, but only you know your own sensitivity and we ask you to take the appropriate precautions for everyone’s best interests.
Will there be shade on the boat?

Our vessel features a Bimini top which provides limited shade. As the sun moves, the shade will move. You will also be getting sun reflection off of the water. It’s best to wear UPF clothing knowing that the sun’s  movement and reflection will expose you to strong UV rays.  When in the water you will mostly be snorkeling face down and your uncovered back and legs will get significant sun exposure.  The best approach is to have a sun shirt or rash guard on while you are in the water and manage your sun exposure diligently. 

What is likelihood that our tour will be cancelled due to weather

Our captains will closely monitor the ocean conditions from all information sources as they can change rapidly – both for the better or worse. Everyone’s safety is the highest priority and we will only go if it’s SAFE.  We will give the tour every opportunity to operate and sometimes it has to be a last-minute cancel as a result of the water conditions. We will contact you via email, text, or telephone at the earliest decision to cancel.  In that rare event, we’ll happily reschedule you for another date while you are on-island, or provide a full refund

How do you change or cancel a booking with at least 24 hours’ notice?

Customers will receive a full refund or credit if they provide 24 hours’ notice of cancellation. 

If you book online, you will receive a confirmation email that provides the option to cancel online.  If you book via telephone, the same confirmation will apply, and you can change or cancel your booking through the website or by calling. 

Set Sail With Us

Discover Southwest Florida’s Waters Like Never Before!

Join Captain Cliff for a safe, fun, and unforgettable adventure on the Gulf. From dolphin spotting and shelling to sunset cruises, every charter is designed to make memories that last a lifetime.